Explore our FAQs below for support

We know change can raise questions. Here are answers to the most common queries about the website updates and upcoming changes.

We’ve been working hard behind the scenes to make sure this change is as easy for you as possible. You will receive an email from us after 1 April with instructions on what is happening to your individual account(s). If you have not heard from us by 6 April, please contact us at enquiries@etfoundation.co.uk or call 0800 083 1830

Your MyETF portal will become the home for your connected digital experience. It will be easier to find the most interesting and relevant content, courses and events and save your preferences. For members, it will also simplify how you access membership services and manage your membership. Input and feedback from our members and customers have helped us to improve and simplify ETF’s digital experience and make it easier for you to find what you need

Yes, as part of this upgrade we will safely transport your data into an even more secure system. We’ve also updated our Terms and Privacy notice.

We are sending specific messages per account / platform, explaining what’s happening to that account to make sure it is clear what is changing and what you need to do. If you have multiple emails registered with ETF you may receive more than one email – if that’s the case, please get in touch and we’ll help you merge your accounts. You can contact us  via enquiries@etfoundation.co.uk or give us a call on 0800 083 1830. We're here Monday to Friday, from 9.30am to 5pm.

If you have questions, you can drop us a line at enquiries@etfoundation.co.uk or give us a call on 0800 083 1830. We're here Monday to Friday, 9.30am to 5pm. 

Our website uses Stripe to process your payment securely on our behalf. ETF does not store any credit or debit card details on our systems. If you have previously saved card details with Stripe through a transaction either with ETF or on another site, it may offer you the option to use those details again. You can find more information by visiting Stripe’s website and viewing their Privacy Policy.
 
Stripe’s privacy policy is here if you want to link to it Privacy Policy 

TLPD: End of Programme

The TLPD programme is reaching its planned conclusion this summer, after six years of supporting teachers, leaders and practitioners to develop the skills and knowledge needed to deliver T Levels successfully at scale.

The programme will continue in full through to 31 July 2026 for registered users, with our existing high-quality support, resources and full eLearning courses available (to those who have signed up by 31 July) until 31 August 2026. We encourage users to make the most of this final opportunity to deepen practice, build capacity and benefit from everything the programme has to offer.

From 1 September, some elements of the service will transfer to the Association of Colleges (AoC) to deliver the new professional development contract. ETF is working with AoC and the Department for Education (DfE) to support a smooth transition to the new programme, Technical and Vocational Professional Development (TVPD) programme, which will be available to providers from autumn 2026.

Unfortunately, no. The ARDL role was funded by the TLPD contract and will end on 31 August 2026. ETF as the professional body for the further education and skills workforce, will continue upholding shared standards, supporting continuous professional growth, and fostering an inspiring community of educators, leaders and support team.

For specific DfE funded T Level and new 16-19 vocational qualification support AoC have confirmed that:

  • The new funded programme will have a broader scope to support the wider range of 16-19 technical and vocational qualifications, and will include subject-specific training focused on 16-19 pedagogy and assessment readiness.
  • Opportunities for collaboration and networking across providers will also be a key part of the programme going forward, alongside additional organisational support for leaders on transition planning and curriculum implementation.

ETF will continue to support all organisations and individuals as the professional body for the further education and skills workforce. If you have any questions about TLPD before the programme closes or would like to be put in touch with the right team in ETF to support other professional development opportunities, please get in touch at enquiries@etfoundation.co.uk or call us on 0800 083 1830. 

ETF will continue to support professional and workforce development across the further education and skills sector to improve student outcomes. As the sector's professional body, we will remain focused on helping practitioners, leaders and organisations to develop, progress, and be recognised through professional standards, ETF Membership, professional learning and CPD, recognition pathways, and opportunities to connect with inspiring peers.

Our offer supports colleagues at every stage of their professional journey - from newly qualified teachers and trainers through to advanced practitioners, middle leaders, senior leaders, principals, and CEOs.

You can explore our current professional development opportunities, membership options, and support for organisations on the ETF website.

Yes. You will continue to have access unless we contact you to ask for your consent to retain your data. If consent if required and you choose not to respond, your data will be deleted in line with our data retention policy.

Yes - you can can continue accessing courses you've already enrolled on until 31 August 2026. New enrolments will close on 31 July 2026.

If you would like to retain copies of any completed reflections, workbooks or action plans, you can email these to yourself directly from the courses. You can also download any resources from the resources area.

These will be archived along with the courses as part of the programme closure. They will no longer be accessible after 31 August, so please download any copies you wish to keep before then. The materials will not be stored outside of the archived courses and will not be shared with any third parties.

You will still be able to see your TLPD CPD history in your learning platform dashboard but you won't be able to access the courses content or associated resources.

Visit your ETF My Learning page to see all your upcoming and completed learning. The closure of the TLPD programme does not affect your other learning or events with ETF - these will continue as normal.

Please download and save your certificates from the learning platform dashboard before 31 August 2026 as they will no longer be available afterwards.

You can only access the ETF Professional Development Platform and Organisational Training Needs Analysis Platform until 31 August 2026. Please download any assessments, reports, feedback or development plans from these platforms before then if you would like to retain a record.

If you have any questions relating to the new TVPD programme, please contact the Association of Colleges (AoC) at enquiries@aoc.co.uk or by calling 020 7034 9900.

If you have any other questions relating to CPD that ETF may be able to help with, or you have queries relating to the TLPD programme before 31 August, please contact us at enquiries@etfoundation.co.uk or call us on 0800 083 1830.

If you have any queries relating to the TLPD programme up until 31 August 2026, you can email us at enquiries@etfoundation.co.uk or call us on 0800 083 1830. 

If you are waiting for a purchase order relating to a remission or expenses claim submitted in 2026, please email etfprogrammeadmin@etfoundation.co.uk for further assistance. Please note that invoices submitted more than four weeks after the provision of a purchase order cannot be paid.

To enable us to settle any outstanding remission or expense claims, we will need to receive the invoice from you, including the purchase order number we have supplied no later than 18 August 2026.

Unfortunately, we will not be able to process invoices received after this deadline,

Membership

Your SET Membership will become ETF Membership. As an ETF Member, you’ll have a stronger voice within a unified professional body for the FE and skills workforce. SET has always been part of ETF and by fully integrating professional membership, it will allow us to better represent and champion your professional development needs.  

You’ll also benefit from significant investment in a new digital membership experience via MyETF. You’ll have enhanced access to ETF’s full suite of digital tools, CPD, and development resources. This includes exclusive or priority access to new content, training, events, and services, designed to support your professional journey – helping you make an even greater impact on the students and communities you deliver for, day in, day out.  

Our decision reflects thousands of responses from individual members and other ETF stakeholders. We have also been consulting with the Practitioner Advisory Group (PAG); comprised of over 100 members that share their experiences and insight. 

 By unifying under the single ETF brand, we’re creating a stronger, more connected professional community, to deliver more value to you as a member, to help you thrive so that learners everywhere can achieve more. 

SET has always been part of ETF. As ETF Members, you will still have the same support team and even more access to everything ETF has to offer as the professional body for the FE and skills workforce.

We made the decision to change SET Membership to ETF Membership last summer and started communicating with Members about it in July 2025. 

Membership renewals will take place a few weeks later and follow a slightly different process this year, but you will be able to renew through MyETF. The membership year will continue to run from 1 April to 31 March.  

  • If your organisation pays for your membership (via ETF Partnership), you don’t need to do anything.  

  • If you pay via direct debit, you don’t need to do anything (unless you are notifying us of a change in details or wishing to switch payment methods). You will be sent an updated direct debit mandate for the year as usual. 

  • If you pay by credit card, you’ll need to renew your membership in your MyETF account.  

The only change for you will be the access point for all content and platforms will now be through MyETF, including to your e-portfolio or learning management system (LMS) content.

No, your professional status (QTLS or ATS) will remain as long as you retain your active ETF Membership.

If you are currently on a programme to achieve these statuses, your status and progression will remain unaffected.

Nothing changes for QTLS, ATS, or the specialist statuses in special educational needs and/or disabilities and education for sustainable development (SSSEND, SSESD).

If you are currently on a programme to achieve these statuses, your status and progression will remain unaffected.

Not immediately. You can continue to use ASET, MSET or FSET if your ETF Membership is current. But, we will be exploring this in consultation with our members later this year. We are on this journey together and we welcome your input on this. There will be no changes to your status if you already hold QTLS and/or ATS.

Yes, it will be the same.

Yes, it will be the same.

Your membership history will be transferred automatically to your new account when you first log-in. 

No, it's not gone but there is some older content that will not be migrated over the the ETF website. If you can't find something, reach out and we can help. Please call us on 0800 093 9111 or email us at membership@etfoundation.co.uk.

We recommend you download your CPD log before downtime, and you’ll be able to add to the new system once it is live.

If you have questions, you can drop us a line at enquiries@etfoundation.co.uk or give us a call on 0800 083 1830. We're here Monday to Friday, 9.30am to 5pm. 

Our Appeals Policy (formerly known as “Objections”) is linked below and explains to those who wish to appeal decisions relating to membership and statuses eligibility what they need to do and how we will review their appeal. 

View the Appeals Policy